At Keyport, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.keyport.co.nz) and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when you contact us, place an order, or sign up for our services.
- Payment Information: When making a purchase, your payment details are processed securely through a third-party provider. We do not store credit card information.
- Website Usage Data: Information about how you use our website, including IP address, browser type, device information, and cookies to enhance your browsing experience.
- Communication Records: Any correspondence via email, phone, or online chat.
2. How We Use Your Information
We use the collected information to:
- Process orders and provide our products and services.
- Respond to inquiries and customer support requests.
- Improve our website, services, and user experience.
- Send promotional emails or updates (only if you opt-in).
- Comply with legal obligations and protect against fraudulent activity.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Analyze website traffic and user behavior.
- Improve functionality and performance.
- Customize content and ads based on user preferences.
You can manage your cookie preferences through your browser settings.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Third-Party Service Providers (such as payment processors, shipping companies, and IT support) to facilitate our services.
- Legal Authorities if required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under New Zealand’s Privacy Act, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate information.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at info@keyport.co.nz.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us:
Email: sales@keyport.co.nz
Phone: 0800 KEYPORT or 07 849 3766
Address: 21 The Blvd, Te Rapa Park, Hamilton 3200, New Zealand